Terms & Conditions

Terms of Use
Please read the following terms of use for this website carefully before you start to use our website. By using our website you confirm that you accept these terms of use and agree to comply with them. If you do not agree to these terms you must not use our website.

We may revise these terms at any time by amending this page; please check this page regularly to take notice of any changes, as they are binding.

Data Protection
Personal data entered into this website is treated as confidential and will be dealt with in accordance with General Data Protection Regulation 2018 (GDPR).

Third Party Linking
The website may refer to other websites or provide links to third party websites, use of these other websites is entirely at the users own risk. Where our website provides links to third party websites these inks are provided for your information only. Radons have no control over the content of those websites and therefore this should not be seen as an endorsement from Radons.

Governing Law and Jurisdiction
The use of this website and the terms of use shall be governed by and construed in all respects in accordance with the laws of England and Wales and therefore subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any comments or queries relating to our website please contact us at:

 Privacy Policies

  • How information is collected from you

Information in relation to parents and students will be collected by the Radons’ customer service team. This might be achieved by providing information verbally, whether face to face or by telephone, completion of paper documents or by electronic means such as through email or interaction with our websites.  Please ensure that all personal information is accurately provided as the information which is held is only as accurate as the information provided in the first place.  

Payment details are collected at time of payment on our website and stored through our third party payment programmer. These are charged only if customers are set up under our subscription lessons. Otherwise, permission will be requested and approval accepted before payment is charged to stored bank details.

If any of the personal information provided changes, please notify the Radons business team as soon as possible in order that the personal information can be updated.


2) What personal information will the Tutor collect from you?

The Tutor will require the following information about the student:

  • Name;
  • Address;
  • Contact details;
  • Date of birth;
  • Schooling related information;
  • Gender;
  • Health related information and other information relevant to being able to teach the student most effectively;
  • As the student’s studies progress the tutor will accumulate information in relation to the student’s work and its progression.

Information which will be required from parents/legal guardians:

  • Name;
  • Contact details;
  • Relationship to student;
  • Details of others who are authorised points of contact if a primary contact is not available;
  • Any other information which may be provided, and which is relevant to the education of your child or children.

The Tutor may also ask for or receive contextual information about students and/or their parents.  This might, for example, relate to the student’s lifestyle, interests and skills, be about the student’s family including the structure of it and the occupation of the parent(s), any background issues that may be impacting upon the student’s study and whether the student is a native English speaker.

The Tutor will not seek any further personal information in relation to parents or students without gaining specific authority.  

The Tutor will not take or publish photographs of students or publish students’ names without the consent as the parent/legal guardian or student.

Our online video lessons will not be recorded without consent first from our student, parent or legal guardian. In the unlikelihood of a  lesson needing to be recorded, the use of the footage will be outlined clearly before the recording takes place.


3) Who will the Tutor provide personal information to?

The tutor will provide the personal information referred to above to Radons for it to use for the purposes set out below.   
The tutor will not provide personal information for use by anyone else without your specific consent or unless this is necessary for health and safety reasons, to comply with child protection policies and procedures, otherwise in relation to child welfare and child protection, for example in cooperating with local and public authorities to comply with legal requirements and those of regulators, for example Ofsted, or unless it is otherwise provided for in this Privacy Notice.


4) What about outsourcing by the tutor?

It is possible that the tutor will pass personal information to other organisations to assist him or her. This is not for other organisations to use on their behalf but rather to process information on the tutor’s behalf.  This will be for the efficient and effective administration and running of the business and provision of the study programme for example for IT needs including for the purposes of establishing, developing and maintaining relevant databases including the data collection system and customer relationship management, but also for purposes such as book-keeping and accounting, training and printing.

Our commitment is to:

  • Keep personal information about you and your child or children safe and private;
  • Not use personal information for any purpose other than in connection with your children’s studies, keeping you informed of information about the Kumon business, to continue to develop the Kumon business to deliver the most effective and rewarding student experience possible and in accordance with the other purposes set out in this notice;
  • Make it easy for you to approach us if you have any concerns or questions relating to the holding of personal information;
  • Not provide personal information to others save where legally required to do so or in the legitimate course of business.

5) HOW LONG DO WE KEEP YOUR INFORMATION?

  • We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.
  • We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
  • When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?

  • We aim to protect your personal information through a system of organizational and technical security measures.

  • We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the Website within a secure environment.

 We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

Cookies

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

A cookie is a small text file that is transferred to your computer or device when you visit a website or app, if consented to. Cookies are stored on your browser or hard drive and are unique to you. Cookies serve various purposes which can enable features, functionality and more.
In Short:  We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.